Lihong Hicken is an entrepreneur whose journey began in a poor village in China and led to four successful startup exits in the United States, including three acquisitions and one IPO. A graduate of the Haas School of Business at University of California Berkley, she is passionate about entrepreneurship, problem-solving, and helping early-career professionals—especially those without traditional advantages—break barriers and achieve what once felt impossible.

Lihong Hicken
Co-founder and CRO, TheySaid
Salt Lake City, Utah
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Speaker levelProfessional Speaker
Primary sectorsTechnology / software / SaaS
Utah focusNo
About
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Lihong Hicken’s career reflects a modern American dream. Raised in a poor village in China, she immigrated to the United States and went on to become a successful entrepreneur, building four startups with major exits — including three acquisitions and one IPO. She is a graduate of the Haas School of Business at University of California Berkley, one of the nation’s top MBA programs.
A sought-after speaker, Lihong regularly presents at professional conferences, business schools, and industry events. She has spoken at International Women’s Day events, addressed MBA students and entrepreneurs at business schools, and served as a keynote speaker for Utah Women in Sales, where she shared insights on building and advancing a career in sales.
Lihong speaks candidly about entrepreneurship, career growth, and leadership—drawing on her experience founding and scaling multiple companies. She is especially passionate about supporting people early in their careers, particularly women and individuals who did not come from privilege. As an immigrant and non-native English speaker, her career has been defined by breaking ceilings, and she enjoys speaking about resilience, confidence, and expanding what people believe is possible for themselves.
In addition to entrepreneurship, Lihong frequently speaks about motherhood, work-life balance, fundraising, company growth, and navigating the demands of leadership while building a meaningful life. Her talks are grounded, practical, and deeply personal—connecting career growth with life growth in ways that resonate across industries.
Speaking formats
Experience level
Professional Speaker
Frequent / professional speaker (10+ speaking engagements in the last 2–3 years)
Signature talks
- 15 Years of Startup Advice in 18 Minutes
- How to Analyze Survey Results
- How I'd Build a $1 Million if I Had to Start Over
- It Only Takes 2 Weeks to Find Product Market Fit
- Day in the Life of a Female CEO Building a $1 Billion Company
- From Survival to Success
- The Predictive Power of VOC: Navigating Beyond NPS
- Understanding Buyer Feedback Through AI Win-Loss Analysis
Media & video
- Videopulselibrary.gainsight.com/video/finally-an-actionable-new-metric-for-growing-customer-revenue/
- YouTube videoyoutube.com/watch?v=v46Ugv2v6H8
- YouTube videoyoutube.com/watch?v=japBQZKeqds
- The Future Of AI Market Research: Two Powerful Paths Are Emerging | Forbes | October | 2025 |forbes.com/councils/forbestechcouncil/2025/10/09/the-future-of-ai-market-research-two-powerful-paths-are-emerging/
- Understanding Buyer Feedback Through AI Win-Loss Analysis | Forbes | April | 2025 |forbes.com/councils/forbestechcouncil/2025/04/24/understanding-buyer-feedback-through-ai-win-loss-analysis/
- #22 Lihong Hicken, CEO of TheySaid | The Search for Growth | March | 2023 |alfiemarsh.substack.com/p/22-lihong-hicken-ceo-of-theysaid-4ab
Selected engagements
- 30 Minutes to 100+ Leads Using AI Surveys
- People, Places, and Culture in the AI Era
- An AI Conversation
- How to Use AI to Set Up a Cost-Effective and Automated AI Win-Loss Analysis Program
- From a Small Village to Big Exits
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